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The Technical Support test measures a candidate's technical aptitude and ability to provide technical support. This test also helps identify candidates with networking, security, and troubleshooting skills. Many businesses store their information on computers, and it's important to keep that data safe. As a member of the technical support team, it is important to be expert enough to solve any issues that the team members or customers may face.
Use this assessment to hire maintenance technicians, help desk operators, technical support representatives, technical support analysts, and in general, anyone whose duties are related to setting up and maintaining, and supporting the technical part of your system.
Nowadays, you can find networks everywhere, from home networks with two systems to large networks with thousands of systems. Technical support employees must ensure that these networks continue to function effectively by quickly narrowing down the cause of problems as they occur in their work environment or for the customers. The Technical Support test allows candidates to answer a series of questions in 15 minutes that focus on networking and related technologies. This is a primary screening test that effectively screens candidates based on required skills and helps you the most talented candidates in this field.
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