Frequently asked questions
Search our FAQ for answers to anything you might ask.
Basics
Yes. Wetest does not use subscriptions. You are only charged $0.60 per candidate who completes an assessment. If you stop inviting candidates, you won’t be charged anything. It’s that simple; no commitments, no cancellations needed.
Wetest helps companies screen candidates before interviews using role-specific assessments, saving time and reducing bad hires.
Wetest bills you once per month, based only on the number of candidates who completed an assessment during that period. After billing, an invoice is automatically generated and emailed to you for your records. No action is required on your end.
Test and assessment questions
If you exit the test and close the program, the test will be marked as completed, and you will have to take part in it again.
If the timer stops on a question, your answer will be saved, and the next question or test will start. But if the timer stops on the last question, your time is completely over, and the test will be marked as completed.
No. When you take the test, you cannot go back to the previous question, and we warn you that you cannot do this.
So, if you need to know the answer to a question or have doubts about the correct answer, trust your luck and choose an option.
No. Currently, tests are only available in English.
As long as you have not registered your answer, you can change it, but it is impossible to change the answer after registering the correct answer.
If you skip a question, you will lose the points for that question. We recommend taking your time and answering each question carefully to achieve the best possible score.
However, skipping a question won’t stop you from completing the assessment.
No, there is no negative mark or penalty for any question. So try to answer every question, even relying on luck!
No. If you leave the test screen for any reason, the timer will not stop, and your time will expire.
No. When your test is over, the test link is expired, and you cannot use it again. To participate in a test more than once, you must retake the test with a new invitation link.
Connectivity and equipment questions
Yes. You can participate in the tests through your mobile phone, but we do not recommend this because the small screen of the mobile phone is not a good option for reading the questions and answering them, and it makes your work difficult.
If you encounter this problem, check your internet connection and ensure it’s stable. A weak connection can cause questions to load slowly.
If you leave the test page, your timer will not stop, and the time will be calculated. Even if you are out of the test for technical reasons, the time is calculated, and the test is over.
If this happens to you, try to contact the company you applied to and discuss the matter with them.
Data and privacy questions
All sites ask you to accept Privacy Policy, Wetest is no exception. This is for you to understand how we capture your information and with whom we share it.
Accepting cookies allows us to check the technical aspects of your test and support you if needed.
You can refuse to accept the cookies, but know that, in this case, we may not be able to provide you with full technical support.
Our anti cheating system uses the camera if the test maker enables the feature. Moreover, you will be notified through your browser if the test required the camera access or not.
Communication and invitation questions
If you want to contact the company you applied for, you should use the contact methods available on their website.
When your test is finished, you can close the website window. Your answers will be saved and provided to the company, and the rest of the process will be done by them.
Note that Wetest has no involvement in the decision-making process for your employment.
If you still need to receive the invitation link, check your email spam box, and if the email is there, mark it as not spam.
But if it was not there, contact us to follow up on the matter.
Only the company that takes the test from you can share the result with you, and if you want to know the outcome, you should contact them directly. We cannot do this on their behalf.
Only the company that evaluates you can access the test result.
If you experience a technical issue or would like to share feedback, you can easily contact the Wetest team by clicking the Support option on the website. Our support team will be happy to assist you.
